Our Refund Policy
At SureGamers, customer satisfaction is important to us. If an eligible VIP ticket is lost or a qualifying match is officially postponed, the member may be entitled to one of the following remedies, subject to verification:
- • An 80% refund of the amount paid
- • A free recovery ticket provided on the following day
All refund requests are reviewed individually by our support team before approval.
Refunds are issued ONLY through the SAME PAYMENT METHOD that the VIP member originally used to complete the purchase.
Bitcoin
Refunded to original wallet address
USDT
Refunded to original wallet address
Chipper Cash / Eversend
Refunded via original app
PayPal • Cash App
Refunded to original account
Members must provide proof of payment and any requested transaction details to help verify the refund request. SureGamers reserves the right to decline refund requests that do not meet the requirements outlined in this policy.
VERIFIED
All refunds processed securely
SG-RP-2026-06